Label created or information received
An electronic record exists. That status alone does not confirm that a carrier has physically collected the parcel. Ask the sender for the handover receipt if collection remains unclear.
In transit
Read the most recent event and its location. A broad transit status can cover several different stages. A gap between scans does not establish the parcel’s current physical location.
Out for delivery or ready for pickup
Read the carrier’s instructions for delivery attempts, collection identification, and collection deadlines. An estimated delivery date can change.
Exception or delivered
An exception needs the event text for context. If a parcel says delivered but is missing, check the official delivery evidence and contact the sender or carrier. Never assume a status alone proves the cause of a problem.
Related guides and tools
Continue with the resources that match the next step for your shipment.
Further reading
Updated October 31, 2026. Read the current official guidance for your route before shipping.